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1. What are the value proposition and business model for these
sites? Who are their competitions? How does the website relate to other
channels for this company
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15
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2. Who are intended customers for the websites?
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10
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3. How does these sites market and advertise themselves to attract consumer
interest? (Attract)
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10
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4. What's the perceived quality and availability of product. breadth of
information, and tools for advice? (Do not focus on the specific product or
product categories.) (Interact)
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10
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5. How do these sites process order placement and payment? (Act)
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5
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6. How do these sites handle delivery, shipping and return? (Act)
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5
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7. How responsive are their customer services? (React)
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5
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8. How useful are each site's special interface feature and arrangement
of content?
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5
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9. Are these sites well organized, easy to navigate, visually appealing? (Usability)
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10
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10. The written review should follow good design, information display, and
navigation principles for a hypertext document. The review
should be presented as an hypertext document (instead of a term paper) and
must provide an analysis (instead of an outline).
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20
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11. Include relevant references for business model and competitions. Provide
full citations.
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5
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Comments:
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