Spring 2010, Wednesday Night 6PM
WJ PATTERSON
Email: wjpatterson@sullivan.edu
Phone : 502.456.6504 Cell : 502.533.1671
My Web Site http://www.iluv2teach.com
COURSE DESCRIPTION
Understanding the role of the operations function and its impact on the competitiveness of the firm is an important part of any manager's training. Operational issues include designing, acquiring, operating, and maintaining the facilities and processes; purchasing raw materials; controlling and maintaining inventories; and providing the proper labor needed to produce a good or service so that customers' expectations are met.
This course in operations management is intended to be a survey of operating practices and models in both manufacturing and service oriented firms. It is intended to provide managers in all functional areas with sufficient knowledge to make informed "total business decisions" and to introduce standard terms and concepts for communications with operating personnel. In such a course, it should be recognized that breadth of subject matter, not depth of topic, will be the goal. We will often use cases for classroom discussion. The discussion will provide a forum for improving communications skills and sharing personal experiences, which add to the learning process.
COURSE OBJECTIVES
- Build an understanding of how the Operations Manager fits into the organization.
- Provide a knowledge base for conversing with operations personnel.
- Build both quantitative and qualitative analysis skills, especially those needed for managing the operational systems of a firm.
- Provide common-sense modeling concepts which can be used to help managers evaluate various management problems.
- Show the similarities of operating problems in the Manufacturing and Service Sectors.
- Conduct scholarly research in the field of Operations Management
Teaching Strategy
Classroom discussions, case studies, and in-class activities will be of major importance, as they will help tie theory to practice. The instructor will also have guest speakers who are “real world” small business owners/operators to connect the students from the course material to the real world. Your instructor will also use his 20 years experience as a business owner to provide real world examples. Students are expected to be actively engaged in the class, in order to pass it, you must attend and contribute to it. To prepare for the in-class work, reading of textbook chapters and assignments must be accomplished prior to class.
- Topics are posted in the Weekly Topics page.
- PrerequisiteMTH301, MGT 304:
TEXT
- Operations Management, by Reid and Sanders. Published by John C Wiley and Sons, Inc.
- Supplimentary Resources: LIST THEM HERE.
- Additional handouts and online resources.
REQUIREMENTS
- 20% Mid Term Exam
- 20% Final Exam
- 20% Project
- 40% Homework
- Please read and understand this very carefully. Your instructor this quarter will be providing you with audio (PODCASTS) of his daily lectures. The posted lectures are NOT being given to you to keep you from attending class. They are a tool/resource for you to use to better enable you to master the material of this course. Again, they are NOT a substitute for your coming to class. Hence, according to the Sullivan University Policy manual, I will deem you to be "Inactive" after 3 absences and you will be removed from the class roster, no questions asked. You will need to provide VERIFIABLE notes from Doctors, employers, etc for sickness or work related absences.
Click Here for Podcast Link
- Your grade in this course will be made up of TWO(2) exams, a research project and homework assignments. THERE WILL BE NO MAKEUP EXAMS GIVEN. If you need to miss an exam, be proactive and notify the instructor before hand. You can always arraige to take an exam early. NO EXEPTIONS.
- Classroom discussions, case studies, and in-class activities will be of major importance, as they will help tie theory to practice. Students are expected to be actively engaged in the class, in order to pass it, you must attend and contribute to it. To prepare for the in-class work, reading of textbook chapters and assignments must be accomplished prior to class.
- Compliance to University Policy on Plagiarism. Click here for the University
Policy on Plagiarism. Click here
- Compliance to University Policy on Attendence. Click here for the University
Policy on Attenence. Click here
- All lab assignments will be introduced during class and will have a specific due date. They will be due at the beginning of the class meeting on the due date. All assignments are to be submitted through e-mail attachments unless otherwise stated. Late assignments will not be accepted. Absence from class does not excuse late assignments.
- The student is responsible for keeping backup copies of all lab assignments. This is to protect the student from having to recreate a lab assignment due to the loss of the lab assignment through e-mail or other problems that may arise.
- I have no objection to students helping other students on lab assignments. In fact it is encouraged. However, work turned in by the student should be his/her own work. If you do assignments together, you must clearly indicate that you worked together. Otherwise, this is cheating and will be treated as such and the offending student will be subject to University disciplinary action.
- Students must take responsibility for their own actions. If you are having trouble completing assignments, please tell me immediately. Please do not wait until the day work is due to tell me you had problems understanding it or getting started. Getting behind is a sure way to be unsuccessful in this course. The material continually builds on itself. Once you are behind, you will get further behind exponentially.
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