SULLIVAN UNIVERSITY GRADUATE SCHOOL

COURSE SYLLABUS

CSC 570 

B2B & B2C ELECTRONIC COMMERCE

 

 

         INSTRUCTOR: WJ Patterson                               OFFICE HOURS: Friday 8am – 12 noon

         EMAIL:wjpatterson@sullivan.edu

         PHONE: (502) 456-6504                                         http://www.iluv2teach.com  

 

 

I.       COURSE DESCRIPTION

 

This course will concentrate on content and solutions necessary to design, develop and conduct business-to-business (B2B) and business-to-consumer (B2C) transactions in information, goods, services and/or funds. Students will analyze the theoretical and practical skill sets used in understanding and developing electronic strategies and concepts for managing and delivering business solutions over the web, specifically Internets, Intranets and Extranets. The focus of this course will be from a TECHNOLOGY perspective and the different technologies used to delivery goods and services through the Internet.  This course also requires students to actively participate in the study of various models and approaches pertaining to e-business. Topics include: planning and development of digital strategies, enterprise transformation for supporting e-commerce, project management, e-business team development, sourcing and procurement for product and technology solutions for value chain integration

 

         Prerequisites – None

 

II.     STUDENT OUTCOMES

 

         Upon successful completion of this course, the student will be able to:

 

·         To understand the role of XML in the delivery of Web Services

·         To understand the different protocols and languages used in the delivery of Web Services, such as SOAP, UDDI, WSDL, .Net, Java, XML. (Note-this is NOT a programming course)

·         To gain a better understanding of Web Services Security Standards.

·         To understand the differences between Web Services and other distributed computing models and software services.

·         To better understand the potential of Web Services and challenges to Web Services adoption.

 

 

Requirements

 

III.    REQUIRED TEXT

 

  • Web Services - A Technical Introduction.  By Deitel & Deitel Prentice Hall, 2003.  ISBN 0-13-046135-0

 

 

Bibliography/Webliography

 

Minoli & Minoli, Web Commerce Technology Handbook, McGraw Hill,

Ware, Gebauer,Hartman, Roldan, The Search for Digital Excellence, McGraw Hill

Hartman & Sifonis, Net Ready, McGraw Hill

Tapscott, Creating Value in the Network Economy, Harvard Business School Publishing.

Search Web Services . com  http://searchwebservices.techtarget.com/

 

SOAP  http://searchwebservices.techtarget.com/bestWebLinks/0,289521,sid26_tax288887,00.html

 

UDDI - http://www.devxpert.com/tutors/uddi/uddi.asp

 

 

WSDL - http://www-106.ibm.com/developerworks/webservices/library/ws-wsilover/

              http://msdn.microsoft.com/library/?url=/library/en-us/dnwebsrv/html/wsdl.asp?frame=true

 

 

 

XML - http://www.computerworld.com/securitytopics/security/story/0,10801,67064,00.html

            http://www.xml.com/pub/a/98/10/guide0.html

 

 

 

IV.    ACADEMIC DISHONESTY

 

Sullivan University's policy on cheating and plagiarism is consistent with the definition of plagiarism provided by Webster's Ninth New Collegiate Dictionary:

to plagiarize is to;

w        steal and pass off (the ideas or words of another) as one's own;

w        use (a created production) without crediting the source;

w        to commit literary theft;

w        present as new and original an idea or product derived from an existing source.

 

Sullivan University also considers a student to be guilty of plagiarism if the student allows their original work to be used by another student for academic credit.

 

Note: Refer to the Student Handbook for complete details of the Sullivan University policy.

 


V.     COMPUTER LAB POLICY / HOURS

 

 

Computer Science Tutors are available for all students
 Monday - Thursday afternoon between 2:00 and 6:00 and at other times by appointment.
Consult the Student Scene or Night Scene Newsletter for daily schedules,
or ask your instructor for more information.

 

 

Computer labs will be available daily to students during the following hours:

 

                           Monday - Thursday.......... 7:00 a.m. to 10:00 p.m.

                           Friday & Saturday............ 8:00 a.m. to 5:00 p.m.

                           Sunday............................. 12:00 p.m. to 5:00 p.m.

 

 

Students are encouraged to use the computer labs when classes are not in session during the day, and at the following times:

 

                           Monday - Thursday................... 2:45 p.m. - 6:00 p.m.

                           Friday, Saturday & Sunday........ some labs available all day

 

 

When a class is in session, students may use any computer not used by a student in the class, as long as the scheduled class is not disrupted.  The following rules apply during these times:

 

Ø      Do not enter a computer lab while an instructor is lecturing to the class.

Ø      Do not ask the instructor for assistance with an assignment or project.

Ø      Sit in the back of the room, if possible.

Ø      Allow students in the scheduled class to use their choice of computer.

Ø      Notify the instructor if you are having a computer hardware problem.

 

 

** Food and drinks are NOT allowed in any carpeted area of the building**

 

 

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It is a Class C felony in the State of Kentucky to alter computer files without authorization.  At Sullivan University, the following actions are considered a Class C felony and are subject to both criminal action and instant dismissal from school:

 

        *    Changing the "Welcome to Sullivan University" banner on a computer

        *    Changing any desktop setting or windows setting unless part of a class assignment

        *    Loading personal programs or games on a computer

        *    Intentionally modifying files not specifically assigned as part of a class assignment

        *    Using any computer for personal reasons

 

 

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VI.    EVALUATION

 

         Quarter grades will be based on the schedule shown below.

 

                                                      GRADING SCALE:

                                                            A =  90 - 100

                                                            B =  80 - 89

                                                            C =  70 - 79

                                                            D =  60 - 69

                                                            F =  below 60

 

 

Evaluation :          20% Participation--  Productive contribution to online discussion. 

20%  Industry Impact Analysis (Individual)

20%  Research Paper (Individual)

40%  e-Business Case Study Report (Group/individual)

 

 

                                    Total                                       100%

 

 

Research Paper :        You are to choose one of the topics below, or choose one of your choice approved by the instructor

·                     SOAP: A New Standard for Interoperability

·                     A Designer’s Roadmap for XHTML

·                     HTML-Is it the COBOL of the 21st Century?

·                     A Designer’s Roadmap for XHTML

·                     Object-Oriented Technology for the Web

·                     SSL vs. SET

·                     Encryption 101

·                     Digital Cash, Digital Wallets

·                     Any of the Technology Standards Being Developed by the W3C

·                     Any Web Services Standard

·                     Business-to-Business Integration from a technical perspective

·                     Aspects of Enterprise Application Integration

·                     Cookies

·                     Public Key Infrastructure

·                     The Effect of Microsoft's Dot Net Products on Web Usability

·                     Privacy Issues from a Technical Perspective

·                     XML

 

 

Online Discussion Forum:

Group discussion for this course will take place through a discussion forum offered online. You are expected to participate in the discussion to the extent of contributing a brief paper of 150 - 200 words about EACH question and at least ONE response to someone else’ s contribution on EACH question. There is, of course, no upper limit on the amount of your participation in the discussion. I recommend that you

print a copy of your postings to keep as a log of your participation in the discussion forum.  I also recommend that you write your answer in a word processor, save the file on your disk, then copy and paste the text in the discussion area.  That way you have an archive of your responses.

 

Discussion Forum Etiquette

Sullivan University is committed to open, frank, and insightful dialogue in all of its courses. Diversity has many manifestations including diversity of thought, opinion and values. We encourage all learners to be respectful of that diversity and to refrain from inappropriate commentary. Should such inappropriate comments occur, the instructor will intervene as they monitor the dialogue in each of their courses.

                                   

Conduct within this course should be guided by common sense and basic etiquette. The following are good guidelines to follow:

·          Never post, transmit, promote, or distribute content that is known to be illegal.

·         Avoid overtly harassing, threatening, or embarrassing fellow learners. If you disagree with someone, respond to the subject, not the person.

·         Refrain from transmitting or distributing content that is harmful, abusive, racially or ethnically offensive, vulgar, sexually explicit, or otherwise. Class/section norms of conduct may vary, but there is no place where hate speech is tolerated.

 

In summation: Be polite.

 

Participation:

                                    Your contribution to the class will be graded based on your thoroughness in our online discussions.  For each assignment, you are expected to draw some key points, identify relevant material outside of the text and then present your ideas based on solid knowledge and research. Since there are no exams for this class, the online discussion area is one of the methods used for you to demonstrate your mastery of the course material. Since this is a graduate level class, the expectation from the instructor is for a very high level of discussion. You are not only required to thoroughly complete the assignments, but you are also required to respond to other students replys as well.

 

                                   

Impact Analysis:        You are asked to research and write a paper on the Internet's impact on competition, value chain, and business models in a selected industry, such as health care, publishing, retail, banking, real estate, etc.  Each student is required for choosing their industry. The selected Industry should be emailed to the instructor no later than 1/14. Send email to wjpatterson@sullivan.edu.  Each paper should provide research findings, statistics, models, issues, strategies, and in-depth case analysis according to the following requirements:. 

a) Definition of the industry and the vertical market structure;  
b) The Internet's impact on competition--new Internet companies vs traditional ones, key issues and challenges; 
c) New business models and how value chains have been  restructured; 
d) Applications of new technology and strategies;
e) In-depth analysis of successful and unsuccessful cases;
f) Projection of future trends;
g) Your own observations;
h) An in-depth discussion of key issues discussed in the textbook and assigned readings as related to this impact analysis. 
i) Most importantly, apply what you are learning and have learned up to this point in the course.

Deliverables:

a) A 12- 16 page double spaced paper.  
Include at least 5 sources. You must provide the full citation (author, source, year, date) for each source.   Listing URL alone is insufficient.  Plagiarizing other's work  will result in 0 points. 

Grading Criteria: a) through h), format, presentation, and depth of analysis, and sources/references.  Late submission will result in deduction of points (penalty: 15% one week, 25% two weeks, do not accept paper after two weeks). 

 

Group Project:           This assignment requires teams of four students to study an Internet company (dot-com) or a click-and-mortar companies about how they implement e-business strategies.  As This case study  provides you an opportunity to apply your the knowledge about business strategies (in a given industry), technology, project management, and organization transformation in a real business case.  The study should involve interviews and background research.  The deliverables will include a case report and a presentation

 

Note: This course schedule is subject to change at the discretion of the instructor due to time constraints or other extenuating circumstances.