COURSE SYLLABUS
I. COURSE DESCRIPTION
Operations
Management is the process by which an organization converts inputs (e.g. labor,
material, knowledge, equipment) into outputs (finished goods and / or services). This course studies the concepts
and techniques, such as Total Quality Management (TQM), Just In Time (JIT),
Material Requirements Planning (MRP), and supply chain management, that makes
the conversion process more efficient and profitable.
Many companies have
experienced a decline in market share as a result of their inability to compete
on the basis of product design, cost or quality. Most now agree that world
class performance in operations, i.e., in product design, manufacturing,
engineering and distribution, is essential for competitive success and long
term survival. This course considers the operations from a managerial
perspective. We will consider key performance measures of operations
(productivity, quality and response time) as well as important concepts for
improving the performance of operations along these dimensions. At the end of
this course, students will have a solid
foundation in understanding the role Operations Management plays in
business processes. Emphasis is given both to familiarization of various
production processes and service systems, and to quantitative analysis of
problems arising in the management of operations.
Prerequisites – MGT 510
, MGT 550
II. COURSE OBJECTIVES
Upon successful completion of this
course, the student will demonstrate:
· a working knowledge of the methodology and concepts that are related to designing and managing operations/production.
· an understanding of how effective and efficient operations can provide a company with a competitive advantage
· an understanding of the operations function from both tactical and strategic levels.
· an understanding of quantitative tools used in Operations Management
· an understanding of various supply chain, production, logistical and service delivery processes.
III. REQUIRED
TEXT
Operations Management
for Competitive Advantage with Student DVD, Chase, Jacobs, Aquilano, 11th
Edition, Irwin/McGraw-Hill, 2005.
IV. EVALUATION
Quarter grades will be
based on the schedule shown below.
GRADING SCALE:
A
= 90 - 100
C
= 70 - 79
D = 60 - 69
F
= below 60
Note: This is a core course for the Management Option. A grade of “C”
or better is required for successful completion of this course.
Evaluation : Homework 25%
Case Study 25%
Mid Term Exam 25%
Final
Exam 25%
Total 100%
Homework Each
week, you will be given an assignment that will be due the next week. There
Assignments will be no late homework
accepted. If you do miss a class
meeting, you will need to email the
instructor your assignments before class begins to receive credit.
Exams : There
will be two exams given.. The Mid Term
exam and Final exam are both worth 25% of your total grade. The final exam will
be a cumulative.
Case Study Case
studies will be assigned in class. The
list be be given the 1 class meeting.
Writing Specs Use
Times New Roman type face, 12 point type size, double spaced for all work to be
turned in. Use APA style.
Week 2 – Chapter 3 & 4
Week 3 – Chapter 5
Week 6 –
Chapter 7
Week 7 – Chapter 8 & 9
Week 8 – Chapter 10 , 11, 12
Week 10 – Chapter 15, 17
Week 11– Final Exam
Note: This course schedule is subject to change at the discretion of the instructor due to time constraints or other extenuating circumstances.